Privacy Policy


Who we are

 At Direct Garden Structures we are committed to protecting your privacy and personal data that you provide. We do not sell your personal information to anyone. This applies to all products, services and instances when we collect your data. By using our websites you are accepting the terms in this privacy policy.

 Our website address is:

What personal data we collect and why we collect it

 Personal identifiable information (PII) is defined as any information which on its own, or when merged with other information, allows an individual to be identified.

For example, this can be your name, telephone number, email address or postal address.

 We collect our information when you do any of the following:   

  • Correspond with us, by phone, social media, email, letter or chat facility
  •  Make an enquiry about our products or services
  •  Fill out any forms on any of our websites
  •  When you browse our websites information is collected this is known as ‘cookies’. Cookie settings can be changed in your browser settings.

 How we use your information: 

  • To track sales and enquiries
  • To answer your questions or to provide you with requested information
  • To process your order by sending confirmation, invoices, orders and payments
  • For management and auditing of our business operations including accounting
  • To respond to your correspondence and customer service enquiries


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 Where we send your data

Direct Garden Structures will not sell your personal information to third parties. We will never make your personal details available to other companies for their own marketing purposes.

 Visitor comments may be checked through an automated spam detection service.

We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.


 This privacy policy was last updated on 25th January 2024